Refund Policy

Return & Exchange Policy:

At Daydream Miami, we want you to be happy with your purchase. If for any reason you’re not entirely satisfied with your order, we offer a return and exchange policy to ensure your shopping experience remains exceptional.

 

Return Guidelines:

• You have up to 14 days from the date of your original order to initiate a return.

• To initiate a return, please email us at info@daydreammiami.com with your order number and the reason for the return.

• Items must be in their original condition, unworn, and with all packaging and tags intact.

• Once we receive and inspect the returned item, we will process your refund to the original payment method. 

 

Exchange Guidelines:

• We offer the option to exchange items within 14 days from the date of your original order.

• To initiate an exchange, please email us at info@daydreammiami.com with your order number and the details of the item you wish to exchange.

• Items for exchange must be in their original condition, unworn, and with all packaging and tags intact.

• Once we receive the item for exchange and inspect it, we will promptly process the exchange and send the new item to you.

 

Please Note:

• We do not accept returns or exchanges on customized or personalized items.

• If the returned item does not meet our return guidelines, we reserve the right to decline the return or thr exchainge request. We will ship the item back to the address provided.

• Refunds will be issued to the original payment method used for the purchase.

 

For any further questions or assistance regarding our return and exchange policy, please contact us at info@daydreammiami.com.

 

Thank you for choosing Daydream Miami! Your satisfaction is our priority.